Ujuzii Privacy Policy

Last Updated: 16/11/2024

At Ujuzii, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, services, or engage with us. By using Ujuzii, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in the following ways:

• Account Information: When you create an account on Ujuzii, we collect your name, email address, phone number, and other details necessary for account registration and to provide our services.
• Payment Information: If you make a purchase, we collect billing information, such as payment method details, billing address, and transaction history.
• Course and Usage Data: We collect information about the courses you enroll in, progress, feedback, and other interactions with the platform to improve your learning experience.
• Device and Usage Information: We collect information about the devices and browsers you use to access the platform, including IP addresses, browser types, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To create and manage your account, process payments, and provide you with access to courses and other platform features.
• To Improve the Platform: To personalize your learning experience and improve the platform's performance by analyzing user activity and preferences.
• Communication: To send you important updates, promotional offers, and newsletters related to Ujuzii services (you can opt out of marketing communications at any time).
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist with platform operations, payments, and marketing. These providers are obligated to protect your information and only use it for specified purposes.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Ujuzii, its users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, subject to the terms of this Privacy Policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You may request to correct any inaccuracies in your personal data.
• Deletion: You can request to delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.
• Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at the contact details provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on Ujuzii. Cookies are small text files placed on your device that help us recognize your browser and remember your preferences. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of the platform may not function properly without cookies.

7. International Data Transfers

If you are accessing Ujuzii from outside Kenya, please note that your information may be transferred to and processed in Kenya, where our servers are located. By using our services, you consent to the transfer of your personal information to Kenya.

8. Third-Party Links

Ujuzii may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Ujuzii is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any updates. Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:

Email: hello@ujuzii.com
Phone: +254757255710
Address: Coloho Mall, Athi River, Kenya